You Can
Do This! Instructional Coaches Influence Teachers
Torrieann Dooley Kennedy
The University
of North Carolina at Charlotte
As the
teaching profession becomes more and more demanding, teachers now more than
ever need constant feedback and reminders for why they do what they do.
Instructional coaches are able to do that for teachers. Coaches can support
teachers through initiatives teachers are already implementing in their
classroom. Coaches can model lessons for teachers to demonstrate best practice
strategies and skills that are needed for student achievement. Additionally,
coaches can help teachers reflect on their individual practice. This article
introduces how instructional coaches can support teachers; describes the role
of instructional coach; and reveals data that shows how a coach influences both
teachers and students. While teachers spend their days worrying about cheering
on students and supporting student learning, coaches are able to do that for
teachers. Instructional coaches encourage teachers Ð you can do this!
Keywords: instructional coaching, student
achievement, situated learning
Hiring and retaining quality
employees is vital to the success of any organization, including an educational
organization (Reilly, 2014).
Schools have a plethora of employees that serve as support staff who
ensure that learning will occur for students. There are also teachers who
interact with students on a day-to-day basis to provide an authentic education.
While students are the soul of a school, teachers are the schoolÕs heart. They
keep a school running and ensure that learning opportunities are constant for
their students. When schools are not fully staffed, or when teachers are not
fully equipped, then the organization cannot thrive the way it needs to. Good
teachers need to be supported in their practice and they need to be retained in
order to impact future generations of learners. Instructional coaching is one
way that achieves both.
Review of Literature
Instructional
coaching is a fairly young concept in education. ÒThe role of instructional
coaching emerged in the U.S. in the early 1990sÓ (Bryk, Gomez, Grunow, &
LeMahieu, 2015, p. 39). Historically, principals and professional development
organizations have been charged with supporting teachers and providing them
with feedback. However, principals also play an evaluative role and, more often
than not, spend time evaluating a teacherÕs performance based on a rubric,
instead of providing them with feedback and opportunities for growth. ThatÕs
where the role of the instructional coach comes in. Coaches can go through the
same cycle of observing teachers, but instead of evaluating them based on a
described set of standards, they can look at the teacherÕs current practice and
provide feedback to help the teacher grow. Coaches can also model best
practices and lessons, give teachers a safe environment in which to practice
strategies, and give feedback on individual goals. ÒCoaching can build will,
skill, knowledge, and capacity because it can go where no other professional
development has gone before: into the intellect, behaviors, practices, beliefs,
values, and feelings of an educatorÓ (Auilar, 2013, para. 4). Of course certain
criteria need to be met in order for instructional coaches to have success.
Part of
the coaching practice is that the right coach has to be chosen. Just because
someone can do something well, does not necessarily mean they can teach it
well. Coaches should be experts at what they do, but should also be able to
share their expertise. They need to be able to build relationships, be
empathetic listeners, and have teachers and students at heart. Coaches can be
described as Òsupportive, special supervisorsÉoften
with subject-matter expertise and designations such as literacy coach, math
coach, technology coach, and data coachÓ (Tschannen-Moran &
Tschannen-Moran, 2011). Another characteristic needed by coaches is the ability
to gain trust and confidence from the people they coach so their expertise and
coaching is well received.
The role of an instructional coach can be defined in a
variety of ways. Homan (2014)
describes coach as someone who diagnoses a teacher, helps the teacher set
goals, observes the teacher and allows the teacher to practice. Marshall (2015)
describes real-time coaching that occurs while the teacher is instructing.
Real-time coaching could look like whispering in a teacherÕs ear, slipping a
teacher a note, gesturing at a student who is struggling, intervening with a
noncompliant student, interacting with the class or discussion, texting a
teacher, or talking quietly into a cell phone to Bluetooth earpiece the teacher
is wearing. Lofthouse, Leat, and
Towler (2010) describe a coaching cycle as ÒidealÓ (p.17) if it includes agreed
upon arrangements, pre-lesson meeting, observation of lesson taught and
evidence gathered, and a post-lesson conference or coaching meeting.
There are theories for
students and there are theories for teachers. Teachers need to be given just as
much support as they give the students who they impact. One such education
theory that can describe supporting teachers is the Communities of Practice
(CoP) coined by Jean Lave and Etienne Wenger in 1991 and enhanced in 1998
(Eckert, 2006). Communities of
Practice is described as Òa collection of people who engage on an ongoing basis
in some common endeavorÓ (Eckert, 2006, p.1). According to Eckert (2006), CoP develops
ways of doing things and there are two underlying conditions: Òshared
experience over time and commitment to shared understandingÓ (p.1). Teachers
engage in communities of practice when they support each other and are
committed to the education of their students. When teachers are part of a
supportive community they are learning and growing in a safe environment.
Coaches can instill a CoP when they share in the lessons and practice of the
teachers they are supporting.
Situated learning is defined
as Òpeople learning through observation and interaction with others in a social
settingÓ (Marchles, 2003, p. 23). Marchles (2003) uses the term schema to help
understand situated learning. Schema can be described as the way someone
understands and organizes what they perceive and how they respond to a new
situation using what they already know. Within situated learning, individuals
develop schemas and recognize that Òlearning is both a product and a process.
The product is a change in understanding, or schema, and the process is the
testing, building, revising and integrating of the schemas within a particular
context of applicationÓ (Marchles, 2003, p.24). When teachers are reflecting on
what they know about their lessons or their instructional practice and
interacting with others to gain more knowledge and understanding that helps
them to redefine their schema in order to improve upon their practice, they are
involved in situated learning. This theory can also be used to describe a
coaching model where a coach helps a teacher understand and reflect on an
observed lesson and build new knowledge and practice to make improvements.
Apprenticeship concepts
include Òmodeling, coaching, scaffolding and fading, to develop workplace
skillsÓ (Marchles, 2003, p. 26). Modeling allows a beginning teacher to observe
an expert. It can shift the beginning teacherÕs schema to understand the bigger
picture of what learning can look like. Scaffolding is providing levels of
support to a teacher. It allows the beginning to teacher to try new tasks with
the support of an expert and that teacher receives coaching and feedback that
fosters improvement. Finally, the levels of support begin to fade. The expert
is still there to provide help when needed, but the apprentice is more
comfortable and confident with doing it on his own.
A
coaching model can be recognized within all three of these learning theories.
When a coach and a teacher are engaged and share a common understanding of how
to support student achievement, then they are involved in a CoP. When
professional development and professional learning takes place in real context,
the teacherÕs individual classroom with the real students the teacher supports,
then learning is situated. Lastly, apprenticeship happens when a coach models
instruction and then allows a teacher to practice, beginning with all the
safety nets that are needed at first, and then removing levels of support as
the teacher becomes ready. There are also other learning theories that support
why instructional coachers are a vital part of a school culture.
Data
Research
has shown that instructional coaches have been able to influence teaching and
learning of teachers as well as impact student achievement (Homan, 2014). The
New Teacher Project reported that Ò87% of coached teachers met rigorous growth
goals. One-hundred percent of teacher respondents said coaching improved their
instruction. One-hundred percent of principal respondents said their school
progressed over the yearÓ (Homan, 2014, p.10). While teachers have a common set
of expectations they need to uphold Òcoaching
invites all school employees to grow beyond those agreed-on minimums to more
fully realize their potential and better serve their clientsÓ (Tschannen-Moran
& Tschannen-Moran, 2011, Enter the Coaches para. 5). Coaching allows
teachers to improve as learners which impact their students.
In a three-year
study conducted by Bryk, Gomez, Grunow, and LeMahieu (2015) coaches had Òsmall
on-average positive effect on student learning in the first yearÉmore than
doubled over the next two years. Three years in, students in Literacy
Collaborative classrooms were learning 38 percent more on average than did
their peers during the baseline yearÓ (p.42). Lofthouse, Leat and Towler
describe ÒteachersÕ learning and development underpins school improvement and
provides a vehicle for raising achievement and attainmentÓ (p.9). Biancoarosa, Bryk, and Dexter (2010)
learned how coaches impacted student achievement in K-2 literacy. ÒThe
average value added during the first year of implementation represented a 16%
increase in learning as compared with the average baseline growth rate. During
the second year of implementation, the estimated value added was a 28% increase
in productivity over baseline growth. The third year yielded a 32% increase in
productivity over baselineÓ (para. 3).
In
addition to supporting teachers, coaching also improves the relationships among
instructional leaders in the school. ÒCoaching creates opportunities for
trusting, open professional relationships to develop and these help to develop
the schoolÕs social capitalÓ (Lofthouse, Leat, & Towler, 2010, p. 10). When
coaching is utilized as personalized professional development teachers are able
to get what they need to improve their practice as well as improve the school
climate. ÒEffective embedded professional learning promotes positive cultural
changeÓ (Auilar, 2013, para.8). When teachers form strong bonds among their
peers they are more engaged with their work and with the people with whom they
work. This is one of the strongest arguments for retaining effective teachers.
The
Gallup Business Journal (Reily, 2014) describes engaged employees as those who
are willing to go the extra mile, work with a passion and feel a profound
connection to their company. Engaged employees are vital to the success of an
organization because when an employee is engaged there are significant
improvements in customer ratings, productivity, turnover, absenteeism, and
quality. Employees who are engaged with their organizations are more likely to
keep coming to work and continuing to support their organization. In education
it is especially important to support good teachers so that they can be
retained; and retaining teachers saves money for a school or district. In the
state of North Carolina teacher attrition costs an average of $12,500 per teacher,
or $84.5 million per year (Zugelder & Daugherty, n.d).
Implications
While
research has shown impact, both teacher and student, that coaches can have over
it also lacks commonality across schools, districts, and the nation. ÒCoaching
initiatives that were springing up so rapidly across the country were not all
the sameÓ (Bryk, Gomez, Grunow, & LeMahieu, 2015, p. 40). In order to
carefully measure and compare the effectiveness of coaches, there needs to be
some continuity in the role. Additionally, coaching requires time. Schools,
teachers, and coaches need to include time in their schedule to allow for a
coaching process. And, coaches need professional development to support them in
their new role. Some districts are trying to figure out what that should look
like and who should have ownership and leadership over the role of the coach.
While
there is a clear understanding between how people who are highly engaged and
who have strong and meaningful relationships with their organization can be
retained, more research needs to be done to understand the specific impact
instructional coaches can have on teacher retention. This article describes why
teachers should be retained, but stronger arguments for how to retain teachers
need to be developed.
Conclusion
Teachers
need support. They need to feel supported and valued in their organizations in
order to want to improve as well as sustain their work. Instructional coaches
are able to fulfill both supporting and sustaining teachers. Instructional
coaches provide learning opportunities that are personalized and differentiated
to individual teachers and as a result, student achievement can occur on a
greater scale. I am interested in seeing how the role of an instructional coach
continues to develop within school systems over the next few years.
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